ZK offers RF Services in support of its autonomous data collection platform (RMS). These services are provided in a three-phased approach and are primarily supported from ZK’s RMS Bureau.
Phase I - Data Collection Services
- RCU Installation & Installation Support
- RCU Fleet Acquisition, Management, Coordination Support
- RCU Data Validation & Preventative Maintenance
- Route Management & Real-time Monitoring
- Directed Drives
- RCU Technical Support
Phase II - Data Evaluation & Reporting Services
- Problem Area Identification, Investigation, & Escalation
- Network Performance Monitoring & Reporting
- Trending & Analysis Reports
- Autonomous E-911 Accuracy Validation
- E-911 Ongoing Compliance Reporting & Trending
- LBS Accuracy Validation
- 3rd Party Competitive Analysis, Reporting, & Bench-marking
Phase III - Performance Improvement Plan for QoS
- Problem Area Root Cause Analysis
- Performance Improvement Plan (PIP) Documentation
- PIP Implementation
