If you can't find what you're looking for, contact us:
support@zk.com
Support Center

Get support fast via our new help desk!

Need help now? Call (800) 837-8235 or file a support ticket at our help desk and start a quick discussion to solve whatever issue you may be having.

Our FAQ's have moved to the knowledge base.

Get the newest firmware!

We are constantly improving our products, so check back here for the newest firmware

Current Versions:
  • Latest firmware and list of supported handsets and modems for: v10.0 ZK-SAM, ZK-SAMp, ZK-MPS/p - V10.0c
  • Latest firmware and list of supported handsets and modems for: v 9.0 ZK-SAM, ZK-SAMp, ZK-MPS/p - V9.12e
  • Latest firmware and list of supported handsets for: v7.0 and 8.0 ZK-SAM/DXMe - v8.8V (Limited support)